4 Things Healthcare Can Learn from Craft Beer 🍺

Posted by Brent Walker, PatientBond on Wed, Sep, 6, 2017

The craft beer industry has grown exponentially over the past decade, due in no small part to the quality-centric practices that have become standard issue for many craft beer brewing companies. Fortunately, these practices can also be successfully applied across a wide range of business disciplines, and they are particularly relevant to the healthcare sector.

Below are four key ideas that the healthcare industry could learn from craft beer companies.

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Tags: Psychographic Segmentation, Patient Engagement, Revenue Cycle Management, Urgent Care

Webinar: Enhance Urgent Care Center Performance With Patient Engagement

Posted by Brent Walker, PatientBond on Fri, Feb, 3, 2017

 

PatientBond has teamed up with the Urgent Care Association of America (UCAOA) to host a free webinar discussing how an automated patient engagement platform using communications customized via psychographic segmentation can enhance patient care, increase patient satisfaction, drive resource efficiencies and improve financial results.

 

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Tags: Patient Engagement, Revenue Cycle Management

Improving Readmissions & Reimbursement Through Hospital Discharge Follow-up

Posted by Brent Walker, PatientBond on Fri, Nov, 11, 2016

Nearly 800 hospitals across the U.S. are now responsible for the post-acute care of Medicare beneficiaries receiving:

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Tags: Psychographic Segmentation, Hospital Readmission Rates, Revenue Cycle Management

How to Use Automated Payment Reminders to Improve Revenue Cycle Management

Posted by Brent Walker, PatientBond on Thu, Sep, 29, 2016

Earlier this year, Bloomberg wrote, “Bad debt is the pain hospitals can’t heal as patients don’t pay.” Yet even as the numbers of uninsured Americans dropped from 15.7 percent in 2009 to 9.1 percent, revenue cycle management and debt collection has gotten harder. The reason? The number of Americans covered by high-deductible insurance plans has climbed 11 percent in the same time period.

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Tags: Psychographic Segmentation, Revenue Cycle Management, Automated Payment Reminders

4 Ways Urgent Care Centers Can Use Patient Engagement Technology

Posted by Brent Walker, PatientBond on Thu, Sep, 1, 2016

A new health economy—that’s what PwC describes in its Health Research Institute annual report for 2016. One trend influencing this transformation arises from the growing adoption of patient engagement technology, such as use of mHealth apps, which doubled to 32 percent since 2013. The report also notes that “Millennials, who are enthusiastically embracing wearables and health apps, prefer virtual communication for health interactions.” 

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Tags: Psychographic Segmentation, Patient Engagement, Revenue Cycle Management, Urgent Care

2 Cutting-Edge Ways to Use Psychographic Segmentation in Healthcare

Posted by Brent Walker, PatientBond on Thu, Aug, 11, 2016

Perhaps in response to competitive pressure, mergers and acquisitions in the healthcare sector have been on the rise, outpacing overall M&A growth by 26 percent. Bigger doesn’t necessarily deliver better, however, so hospitals and health systems of all sizes are looking for other ways to make progress on a laundry list of objectives—from moving towards a value and quality focused payment structure to improving care coordination, population and public health.

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Tags: Psychographic Segmentation, Patient Engagement, Revenue Cycle Management

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