Is Technology the Answer UCCs Need for a Great Patient Experience?

Posted by Marketing on Fri, Nov, 17, 2017

 

Successful healthcare is arguably most effective when patients feel a personal connection with their provider. Yet, the recent 2017 HealthLeaders Media survey examined the many challenges organizations are having with building a culture of patient experience excellence.

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Tags: Patient Engagement, Patient Experience, Patient Behavior Change, Urgent Care

3 Surprising Ways Technology Can Change Patient Behavior

Posted by Brent Walker, PatientBond on Thu, Sep, 8, 2016

The book Rise of the ePatient Movement quotes Stephen Beck, chief medical information officer at Mercy Health, saying: “Our largest struggle is not with the patient who takes their medication regularly, but with the patient who does not engage in their own care. Technology can be the driver that excites a patient with the prospect of wellness.”

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Tags: Psychographic Segmentation, Patient Engagement, Patient Behavior Change

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