🛒 3 Innovative Retail Strategies for Urgent Care Centers

Posted by Brent Walker, PatientBond on Tue, Jul, 25, 2017

At the start of 2017, The Governance Institute® predicted a growing focus on healthcare consumerism and “patient stickiness” as a strategic priority for healthcare providers. The catalyst, says the article, is increased exposure to the costs of healthcare through higher deductibles and premiums.


"Only the patient determines whether [an urgent care] center thrives or struggles"
— Alan A. Ayers, Practice Velocity VP of Strategic Initiatives


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Tags: Healthcare Consumerism, Psychographic Segmentation, Urgent Care

5 Things Urgent Care Centers Can Take Away from Restaurant Chains 🍽

Posted by Brent Walker, PatientBond on Wed, Jul, 19, 2017

A decade ago, The New Yorker published an article called “The Checklist” that featured Peter Pronovost, M.D., Ph.D., who famously developed a simple, evidence-based checklist for reducing bloodstream infections due to central catheters. Dr. Pronovost, who is now the director of the Armstrong Institute and senior vice president for patient safety and quality at Johns Hopkins Medicine, said at the time that “The fundamental problem with the quality of American medicine is that we’ve failed to view delivery of healthcare as a science.”  

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Tags: Psychographic Segmentation, Urgent Care

➕ 5 Ways to Make Your Healthcare Facility More Senior-Friendly

Posted by Brent Walker, PatientBond on Wed, Jul, 5, 2017

Flipping through TV channels, viewers are spoiled for choices of shows about emergency rooms—whether it’s a gritty look at a busy city ER or a less-realistic drama replete with mysterious symptoms and tangled relationships.

Despite the differences, most TV portrayals do capture one aspect of ERs and urgent care centers: the generally chaotic atmosphere. Loud noises, harsh lighting and the “hurry up and wait” atmosphere holds true in real life.

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Tags: Psychographic Segmentation, Senior Care

How Your Dental Care Clinic Can Choose the Best Patient Engagement Tech 📩

Posted by Brent Walker, PatientBond on Tue, Jun, 27, 2017

Linda J. Hay, J.D. once wrote an article for Dentistry IQ outlining 10 common mistakes that dental practices make that expose them to malpractice risk. One of those mistakes, she said, was a failure to follow up with patients. She suggested that practices should maintain records for "failed appointments, reminder calls or notices, instructions, prescriptions, and attempts to ensure patients return for care.”

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Tags: Psychographic Segmentation, Dentistry

📱 3 Tech Tools for Caregivers of Patients with Alzheimer’s & Dementia

Posted by Brent Walker, PatientBond on Wed, Jun, 21, 2017

During June’s month-long observance of Alzheimer's & Brain Awareness, the Longest Day on June 21 is designated as a “sunrise-to-sunset event symbolizing the challenging journey of those living with Alzheimer's and their caregivers.”

Often in health observances, the role of family caregivers is overlooked. But according to the AARP 2015 Caregiving in the U.S. Report, Alzheimer’s or dementia is consistently cited as one of the top three reasons that patients over the age of 50 require at-home caregivers.

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Tags: Psychographic Segmentation, Senior Care

3 Ways Patient Engagement Tech Can Improve Dental Care

Posted by Brent Walker, PatientBond on Wed, Jun, 14, 2017

In recent years, extending healthcare access through private insurance or Medicaid expansion has stayed in the spotlight. And with new legislation being debated in the Senate, it appears that health insurance will remain a top-of-mind issue.

But what about dental insurance? At the end of 2016, 66 percent of Americans lacked dental insurance, according to the National Association of Dental Plans (NADP).

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Tags: Psychographic Segmentation, Dentistry

How Mobile Health Technology Could Help with Osteoporosis Management 💬

Posted by Brent Walker, PatientBond on Thu, Jun, 8, 2017

Nearly a decade after publishing guidelines for treating low bone density and osteoporosis, the American College of Physicians (ACP) recently updated its recommendations in an article in the May 2017 issue of Annals of Internal Medicine.


In the U.S., 25 percent of senior women suffer from osteoporosis, compared to only 6 percent of senior men.


While osteoporosis does not garner the same level of publicity as diabetes or high blood pressure to address chronic care management needs, Medical News Today notes that the latest ACP guidance emphasizes the increasing public health burden posed by osteoporosis, “… where some 54 million people are thought to have osteoporosis or low bone density, and around half of the population of those over 50 is at risk of osteoporosis-related fracture.”

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Tags: Patient Engagement, Psychographic Segmentation, Senior Care

⌚️ 3 Tech Tools That Could Help Seniors Become More Fit

Posted by Brent Walker, PatientBond on Thu, Jun, 1, 2017

As the senior population grows, companies have responded with innovative tech tools for helping older adults with their day-to-day concerns. Those range from smart-home webcams and sensors that enable the elderly to age in place while offering family members peace of mind to services that block phone calls from scammers who might take financial advantage of seniors.


“Patients don’t live in a doctor’s office —
they must manage their care at home.”


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Tags: Patient Engagement, Psychographic Segmentation, Senior Care

Could Tech Tools for Arthritis Management Hurt More than They Help? 🚷

Posted by Brent Walker, PatientBond on Tue, May, 30, 2017

Innovation is the name of the game in healthcare, especially for the growing cohort of seniors. But as with prescription medications, some technologies come with side effects. As the array of elder care technology grows, there are indications that solutions aimed at helping people with arthritis manage their symptoms could make symptoms worse. What is currently available—and what do you need to consider before adopting arthritis management technology?


PatientBond has found that certain psychographic segments are more likely to use apps, even among elderly patients, such as Balance Seekers.


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Tags: Patient Engagement, Psychographic Segmentation, Senior Care

🎮 How Technology is Changing Stroke Rehabilitation

Posted by Brent Walker, PatientBond on Fri, May, 26, 2017

A canoeing videogame at NYU Langone can help stroke patients rehab a paralyzed hand.
PHOTO: ANDREW NEARY/NYU LANGONE MEDICAL CENTER
 

In the past, you might have taken your elderly parents to the doctor or the local pharmacy for a periodic blood pressure check. Today, you can buy them an easy-to-use blood pressure machine for under $50 to monitor their blood pressure daily.

But that’s not exactly earth-shattering senior care technology. So where is innovation taking place when it comes to strokes? Stroke rehabilitation technology. Here are just a few of the advances in hardware and software that are transforming the traditionally low-tech world of stroke rehabilitation.  

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Tags: Patient Engagement, Psychographic Segmentation, Senior Care

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