Insights on Today's Healthcare Consumer

Driving Patient Activation with Psychographic Segmentation

Posted by Brent Walker on Thu, Feb 15, 2018

Several years ago, we noted that patient activation was popping up in many conversations among hospital and health insurance executives. The push toward value-based care combined with the pressure to reduce preventable hospital readmissions has kept patient activation—and its cohort, patient engagement—in the conversation spotlight.

And why not? Aside from the obvious, personal health benefits of being an activated patient, patient activation benefits the broader health care system by driving down costs.  A study involving 33,000 patients, published in the journal Health Affairs, found that the least activated patients had costs up to 21 percent higher than patients with the highest activation.

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Tags: Psychographic Segmentation, Patient Engagement, patient activation measures

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