Despite the time-worn expression that you can’t teach an old dog new tricks, hospitals face mounting pressure to encourage healthy behaviors among aging Baby Boomers and older seniors. In addition to the financial incentive of the Centers for Medicare and Medicaid (CMS) push to transition from fee-for-service to value-based care, the looming threat of primary care and specialist physician shortages makes it more important than ever to engage America’s elderly healthcare consumers more effectively.Read More
Insights on Today's Healthcare Consumer
For 74 million low-income Americans—men and women, seniors and young adults, individuals with physical or cognitive disabilities—Medicaid represents a critical lifeline to better health. Often these medically underserved patients face complex healthcare needs, driving the need for hospitals, Medicaid Managed Care Organizations (MCOs) and other healthcare providers to improve patient engagement. Proper psychographic segmentation of Medicaid patients can help ensure they receive the best care.Read More
Overcoming persistent myths about medically underserved populations is a challenge that every hospital or healthcare provider faces. To borrow from a well-known myth, it can feel like you’re rolling a boulder to the top of mountain, only to have it slip back down.
How do you see past commonly-held, but erroneous, myths—such as that Hispanic healthcare consumers are not engaged in wellness and health improvement?Read More
(Nearly 24 million Americans are living in food deserts.
When fresh produce is not available, residents turn to unhealthier options.)
Cardiovascular disease and diabetes are leading causes of death in the U.S., but according to the Centers for Disease Control and Prevention (CDC) Health Disparities and Inequalities Report, all are more prevalent among medically underserved populations. African Americans, for example, are 50 percent more likely to die of heart disease or stroke before the age of 75 than whites. Likewise, African Americans, Hispanics and other races experience higher rates of adult-onset diabetes than whites.Read More
The most recent U.S. Census Bureau data, released in 2015, found that languages other than English are spoken in millions of households across America. Although Spanish continues to dominate, the total number of languages is 350, including less widely spoken languages like Pennsylvania Dutch, Romanian and Cherokee.Read More
The current shortage of primary care physicians is expected to continue as Baby Boomer physicians retire. Addressing the shortage—particularly among medically underserved populations—demands creative problem-solving.Read More
The Commonwealth Fund has called primary care the “first line of defense” in addressing the goals of healthcare reform—improving quality of care and reducing per capita medical costs. The shortage of primary care health services contributes to the challenges medically underserved populations face, but it isn’t the only challenge.Read More
Medically underserved populations often turn to other sources to diagnose their health complaints— family, friends, social media and the internet, to name a few. But, as author Neil Gaiman points out, “Google can bring you back 100,000 answers, a librarian can bring you back the right one.”Read More
Hearty as an ox, or fit as a fiddle—such time-worn expressions are frequently used to describe rural Americans. Country living, at least in the minds of urban and suburban Americans, offers “just what the doctor ordered” in the form of active lifestyles, fresh air and a healthy, farm-to-table diet. But reality for many rural Americans looks more like Grapes of Wrath than Field of Dreams.Read More
Even if you’ve never used Uber, you probably know people who have. The convenient, mobile-empowered ride service turned the taxi industry on its head. So great is the influence of Uber on modern life that the word “uberize” is now featured in the Cambridge Dictionary, which defines it as “to change the market for a service by introducing a different way of buying or using it, especially using mobile technology.”Read More